Newb yet to play here... created an account and a character, but every time I try to login to play with character I get "Unable to communicate with TriadCity. Bad Internet Connection?" I can login to web account fine just not into actual game dashboard with character.
I've tried both from home and office networks so it is not likely connection.
Tried from Firefox, Safari, and Chrome on Mac OS 10.11 and from Firefox on Windows 10, same result.
I did try changing my login password too (since there wasn't a separate place to create a character-specific password I wasn't sure if there was some issue there).